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About the laundry company.

Established in 2018, the laundry company. is known for its commitment to exceptional service, unmatched expertise, and meticulous attention to detail that you can only find in a boutique laundry company.

 

the laundry company. serves all students at The University of Alabama.

 

Locally owned and operated, we specialize in laundering high-end clothing, fine fabrics, and delicate items; our hang-dry and hand-wash service are unparalleled.

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Often imitated, but never duplicated.

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Frequently Asked Questions

What is included
in my membership?

FREE Hang-Dry Service

 

FREE Hand-Wash Service

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Separate Delicate Washing

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All Supplies

 

Free Pick up and Delivery right to our members' housing assignments!

 

Dry Cleaning

Pick up and Delivery beginning in the

fall of 2025.

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How much is twenty pounds of laundry?

A typical twenty pound laundry bag includes:

 

Fifteen T-Shirts​

Four Sweatshirts​

 Two Pairs of Jeans

Two Pairs of Sweatpants

Five Pairs of Shorts

Two Sets of Pajamas

Ten Pairs of Socks

Two Towels

One Set of Sheets

 One Intimates Bag

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Who should choose the twenty-five pound plan?

The twenty-five pound plan is perfect for those who frequently use heavy towels, change outfits multiple times a day, or prefer to wear a fresh sweatshirt every day of the week. With this plan, you can enjoy peace of mind without the worry of overage charges. It's designed for members who value flexibility and convenience in their laundry routine. Choose the plan that fits your lifestyle best!

When does the laundry company. sell out?

 Last year we sold out by mid-April, and with each passing year we find ourselves selling out even earlier.

As demand for our services continues to grow, the number of memberships we sell each year do not. Memberships are limited to no more than

100 each year.

While we could expand our membership numbers, we prioritize quality service over profit margins.

Does the laundry company. use barcodes?

the laundry company. does not use barcodes, because we prioritize quality over quantity. Unlike larger companies, we do not mix our members' laundry, ensuring that each item is treated with individualized care and attention. While others may rely on barcodes for efficiency, we believe a personal touch is what truly makes a difference in the cleanliness and care of your garments.

What is your
turnaround time?

Turnaround time for laundry services is four days. This time frame allows sufficient time for each member's laundry to be washed separately, and guarantees ample time for hang-dry service. Members may also choose our once-a-week option.

Drop off and delivery days will be posted June 1st.

We guarantee a schedule that works for all of our members.

Where is drop off
and delivery?

We bring convenience

right to our members' dorm, sorority, fraternity, or

off-campus housing.

We believe that laundry should be a stress and hassle-free experience, not something you have to stress over or trek across campus for.

Our members enjoy fresh, clean clothes without the extra effort!

When does service
begin and end?

We are proud to be the first laundry service to begin operations before Rush. Our reliable services continue throughout each semester, ensuring your laundry stays fresh and clean until the last week of finals. Please note that we are closed during Fall Break, Thanksgiving Break, Holiday Break, and Spring Break; members will not incur charges for those weeks.

Our Quality Guarantee

Our Protection Plan guarantees that if your item is lost or damaged, we will take care of the replacement costs.

We implement meticulous measures to ensure your laundry is returned to you perfectly washed and folded, making loss or damage highly unlikely.

 

However, please be aware that our Protection Plan

excludes clothing from Shein and other fast-fashion brands.

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You and your peace of mind are our utmost priorities!

the laundry company. accepts the following forms of payment:  Debit / Credit Cards, Apple Pay, Google Pay, Klarna, and Affirm.

Please contact Erin @thelaundrycompany.ua@gmail.com if you prefer to pay via Venmo.

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